Contact Us
Last updated: 17 September 2026
A person reads this inbox. Parcel gone astray, refund to open, or something this page never covered? Send it over and a reply comes back.
Email: support@rettraburn.com
Post: RetraBurn Customer Care, 2093 Philadelphia Pike, Suite 4471, Claymont, DE 19703, United States
Hours: Monday to Friday, 9am to 5pm US Eastern Time
Reply time: inside one business day
Three details that save a round trip
- Your order number, for anything order-related.
- The email address used at checkout — orders are filed under it.
- A photograph, if anything arrived damaged or does not look right.
Where to go, by question
| What you need | Fastest route |
|---|---|
| Where is my order? | Email with the order number — also see the shipping policy |
| I want a refund | Email inside your guarantee window — steps on the refund policy page |
| How much do I take? | The serving on your bottle's Supplement Facts panel — follow that, not a number from a webpage |
| What is in it? | Same panel. Context in the ingredients section |
| Is it vegetarian or gluten free? | The packaging marks say yes; confirm against the Other Ingredients line on your own bottle |
| Privacy or data request | Email us — see the privacy policy |
What we cannot do
We cannot give medical advice, suggest a serving outside the label, or judge whether RetraBurn suits a particular prescription. Those questions need somebody holding your medical history.
We also cannot tell you what is in the bottle. No ingredient list is published for this product, so we have no more information than you do until the Supplement Facts panel is in your hand. If you need to know before ordering, ask the seller through the official checkout — a brand confident in its formula will send it.
Media and partnerships
Same address, with "Media" or "Partnership" in the subject line so it reaches the right desk.